Privacy Policy

Effective Date: March 2, 2026

All That Cleaning Jacksonville ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website (atcjax.com), request a quote or booking, receive our services, or provide information for cleaning services in Jacksonville, Florida.

By using our website, submitting a quote/booking form, or providing your information, you consent to the practices described in this policy. If you do not agree, please do not provide your information or use our services.

Information We Collect

We may collect:

• Personal Information: Name, email address, phone number, physical address, preferred cleaning date, referral source, and any additional notes you provide in quote/booking forms.
• Automatically Collected Data: IP address, browser type, device information, and usage data (via cookies/analytics tools).

How We Use Your Information

We use your information to:

• Provide cleaning quotes, bookings, services, appointment reminders, job updates, and invoice notifications.
• Send occasional promotional messages (with your consent) about special offers or discounts.
• Improve our services, respond to inquiries, and comply with legal obligations.

SMS Messaging Program Privacy

If you provide your mobile phone number and consent to receive SMS messages (via our quote/booking form checkbox), we will send appointment reminders, job updates, occasional marketing/promotional messages, and service-related communications.

Important SMS Disclosures:

• Message frequency varies (typically 2–4 messages per booking).
• Message and data rates may apply.
• Reply HELP for help or more information.
• Reply STOP to opt out of future messages (you will receive a confirmation).
• This is not a condition of purchase.

We do not sell or share your mobile phone number or SMS opt-in/consent data with any third parties for marketing or promotional purposes. Your SMS opt-in or consent status will not be shared with any third party for purposes unrelated to providing the services of that campaign.

We may share your personal data (including SMS opt-in status) only with third-party service providers who assist us in delivering messaging services (e.g., platform providers, phone carriers, vendors for text delivery), under strict confidentiality agreements and solely for the purpose of fulfilling the campaign. This sharing excludes text messaging originator opt-in data and consent, which will not be shared with any third parties beyond what's required for service delivery.

Sharing and Disclosure of Information

We do not sell your personal information to third parties.

We may share your information only in these limited cases:

• With service providers (e.g., payment processors, scheduling/CRM software like Jobber, messaging platforms) under confidentiality agreements.
• For legal compliance (e.g., subpoenas, court orders, to protect rights/safety).
• In connection with a business transfer (merger, acquisition, asset sale).
• With your explicit consent for other purposes.

Your Choices and Rights

You may opt out of SMS messages at any time by replying STOP or contacting us. You can also opt out of marketing emails via the unsubscribe link or by emailing us. To access, correct, or delete your personal information, contact us at [email protected] (we may verify your identity first).

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated effective date. Continued use of our services after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Email: [email protected]